Cancellation Policy | Athens Tours Greece

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Multiple Days Private Tours


1. If you cancel your reservation 12 or more days prior to the scheduled arrival date of the private  tour, your entire  payment will be refunded.
2. If you cancel in 12 – 7 days prior to the scheduled arrival date of the private tour, the 50% of your down payment will be refunded.
3. Not-refundable for no show and for cancellation made at any time less than 06 days.
4. Custom designed bookings will always have a €25.00 per person not-refundable penalty for cancellation made at any time after the booking has been confirmed and the credit card charge.

Private Tours

Cruise shore excursions, Private Day Tours

You may cancel within 4 days prior to the arrival trip date and receive your money back.

Trips may be canceled for any reason up to 4 days prior to the arrival trip date.

At 3 days prior to the arrival trip date, there will be no refunds for any cancellation, except if the trip cannot be taken due to the fact that the cruise ship or aircraft does not make port or that if condition prevent the tour operator from operating the trip.

If the ship docks and for any reason the captain or cruise company decides not to disembark, 35% of the total cost will be charged (in case of a full payment, the 65% will be refund).

Transfers and custom designed bookings will always have a €25.00 per person not-refundable penalty for cancellation made at any time after the booking has been confirmed and the credit card charged. No show mean, no refund

One day cruise

Athens One day  cruise

Once a partial or full payment has been made, cancellations will only be accepted in writing and are in effect 24 hours after the date we receive them.

No cancellation fees unless non show or last moment.  The“NO CANCELLATION FEES”condition valid if a tour is cancelled within 24 hours prior to departure time.

Cancellations by Athens Tours Greece (athenstourgreece.com)

We reserve the right to cancel any of the services, without any penalties beyond offering a full refund.
Once a partial or full payment has been made, cancellations will only be accepted in writing and are in effect 24 hours after the date we receive them.

Vacation-Packages

Vacation Packages – Honeymoon Packages – Custom Packages

A per person fee representing 30% of the value of the tour (but no less than ~ €100.00E per person) will be charged if written cancellation is received 60 days or less prior to departure.

For all packages, air tours and cruises, in addition to the above mentioned fees passengers are liable for all cancellation fees charged by the specific hotel / airline / cruise line used.

In all cases hotels, air-tickets, ferry tickets, tours canceled 60 days prior to departure will incur full cancellation fees. Also for a non show full cancellation fees will apply.

Cancellations 60 to 50 days prior to arrival: 30% charge of total package price
Cancellations 49 to 45 days prior to arrival: 50% charge of total package price
Cancellations 46 to 30 days prior to arrival: 80% charge of total package price
Cancellations  30 days prior to day of arrival & no-show: No refund

Island Packages

A per person fee representing 30% of the value of the tour (but no less than ~ €100.00E per person) will be charged if written cancellation is received 60 days or less prior to departure.

For all packages, air tours and cruises, in addition to the above mentioned fees passengers are liable for all cancellation fees charged by the specific hotel / airline / cruise line used.

In all cases hotels, air-tickets, ferry tickets, tours canceled 60 days prior to departure will incur full cancellation fees. Also for a non show full cancellation fees will apply.

Cancellations 60 to 50 days prior to arrival: 30% charge of total package price
Cancellations 49 to 45 days prior to arrival: 50% charge of total package price
Cancellations 46 to 30 days prior to arrival: 80% charge of total package price
Cancellations  30 days prior to day of arrival & no-show: No refund

Cruises

Multiple day Cruises, or vacation packages including a Cruise

Cancellations up to 60 days prior to departure: Full refund less Euro 100 p.p.
Cancellations 60 to 21 days prior to departure: 50% charge of total cost
Cancellations 20 days or less prior to departure: No Refund

Alternative tours

A per person fee representing 30% of the value of the tour (but no less than ~ €100.00E per person) will be charged if written cancellation is received 60 days or less prior to departure.

For all packages, air tours and cruises, in addition to the above mentioned fees passengers are liable for all cancellation fees charged by the specific hotel / airline / cruise line used.

In all cases hotels, air-tickets, ferry tickets, tours canceled 60 days prior to departure will incur full cancellation fees. Also for a non show full cancellation fees will apply.

Cancellations 60 to 50 days prior to arrival: 30% charge of total package price
Cancellations 49 to 45 days prior to arrival: 50% charge of total package price
Cancellations 46 to 30 days prior to arrival: 80% charge of total package price
Cancellations  30 days prior to day of arrival & no-show: No refund

Hotels

Cancellations up to 25 days prior to arrival: Full refund less Euro 50
Cancellations 25 to 14 days prior to arrival date: 50% cancellation fees
Cancellations 14 days or less prior to arrival date: Charge of full stay (100%).

Semi Private Shore Excursion

  • Semi private shore excursion bookings canceled up to 15 days prior to the agreed date and time receive a full refund.
  • 100% cancellation fees apply for any tour bookings canceled within the last 15 days prior to the arrival date.
  • Of course, if for any unforeseen reason the ship does not dock at the port, then there will be a full refund.
  • All alterations or cancellations should be made via e-mail to Athens Tour Greece.

Private Buses

PRIVATE BUSES (Coches): 20 seater up to 70 seater buses Cancellation Policy

Private Day Tours

Cancellations up to 12 days prior to arrival: Full refund less Euro 50,00
Cancellations 11 to 7 days prior to arrival date: 50% cancellation fees
Cancellations 6 days or less prior to arrival date: Charge of full stay (100%).

Multiple Day Tours

Cancellations up to 25 days prior to arrival: Full refund less Euro 50,00
Cancellations 25 to 15 days prior to arrival date: 50% cancellation fees
Cancellations 14 days or less prior to arrival date: Charge of full stay (100%).

Taxi & Land Transfers

  • Sedans; Within 24 hrs of travel 100% fee will apply. Outside of 24 hrs a €1 per person cancellation charge will apply.
  • Minivan; Within 36 hrs of travel 100% fee will apply. Outside of 36 hrs a €1 per person cancellation charge will apply.
  • Minibus 10-20 seats; Within 96 hrs of travel 100% fee will apply. Outside of 96 hrs a €1 per person cancellation charge will apply.
  • For all vehicles; No show mean, no refund

At hours prior to the above arrival trip date, there will be no refunds for any cancellation, except if the trip cannot be taken due to the fact that the cruise ship or aircraft does not make port or that if condition prevent the tour operator from operating the trip.

If the ship docks and for any reason the captain or cruise company decides not to disembark, 40% of the total cost will be charged (in case of a full payment, the 60% will be refund).

Transfers and custom designed bookings will always have a €25.00 per person not-refundable penalty for cancellation made at any time after the booking has been confirmed and the credit card charged.

Organized Bus Tours

Organized shared bus tours (Coach tours)

No cancellation fees unless non show or last moment.  The“NO CANCELLATION FEES”condition valid if a tour is cancelled within 24 hours prior to departure time.
Once a partial or full payment has been made, cancellations will only be accepted in writing and are in effect 24 hours after the date we receive them.


ALL CASES

The ratio for refunds or copy requests is 1% on total transactions (Bank policy) and in all cases the minimum charge is EUR 34 + VAT. (Except Taxi and Land Transfers).
No show mean, no refund

“Athens Tours Greece” reserves the right to cancel any tour at any time under the condition that fares paid will be refund to passengers that have paid said fares. In such a case, every effort will be made to assist the passenger with alternative arrangements.

ALL CANCELLATIONS MUST BE CONFIRMED BY “Athens Tours Greece”.  Athens Tours Greece reserves the right to change, amend, modify, suspend, continue or terminate all or any part of the cancellation policy either in an individual case or in general, at any time without notice.

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