1. INFORMATION WE COLLECT
We collect personal data about you when you use our site or in providing our services to you. Personal data consists of any information that relates to you and – or information from which you can be identified, directly or indirectly. For example, information which identifies you may consist of your name, address, telephone number, photographs, location data, an online identifier (e.g. cookies identifiers and your IP address), or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.
COLLECTION OF PERSONAL INFORMATION:
We may collect different types of personal data: Technical Information and personal information. Your personal information and that of your travel companions is provided to us either directly by you or through an employer or travel sponsor, in order to provide you with the services you have requested and typically consists of your full legal name, email address, mailing address, telephone number, and credit card number or other payment information. We may also collect other personal information in order to assist you with your travel plans, including but not limited to, passport number, driver’s license or other government-issued identification numbers, date of birth, gender, arrival and departure locations and times, airline, hotel or car rental frequent loyalty numbers, known traveler and global entry number, and other related travel information.
COLLECTION OF TECHNICAL INFORMATION:
Whenever you use a website, mobile application, or other internet services, certain information is created and retained by the website or application. This happens with our site as well. We collect technical information when you use our site or information that has been made anonymous, such as:
Our servers automatically record information when you use our sites, such as your IP address, the type of browser you are using and its settings, the third-party website you visited immediately prior to accessing our site, the operating system you are using, the domain name of your Internet service provider, the search terms you use on our site, the specific site pages you visit, type of product selected, the brand, order and product identifications and the duration of your visits.
A cookie is a data that a website server stores on your computer. Cookies enable websites to recognize your computer and to remember your entries as you move from page to page or even when you revisit the site from time to time using the same computer. Athens Tours Greece Group may also collect information pertinent to the marketing of our products and services. This information may include marketing channels, user market IDs, site brands and product names, contract terms, financial information, and other information.
We collect and analyze this technical information to measure the number of visitors to the different sections of our site, to evaluate how visitors use our site, and to provide you with advertisements that are relevant and useful to you unless you have told us not to. We also use the information we collect to understand customer needs and trends to carry out targeted promotional activities and to generally help us make our site more useful to visitors.
We may use your Site data by itself or aggregate it with similar information we have obtained from others.
Athens Tours Greece Group may share your Site data with our affiliates and other third parties to achieve these objectives. You may obtain a list of our affiliates and third parties with whom we share your Site data by contacting us here.
We reserve the right to use internet protocol (IP) addresses to identify a visitor when we feel it is necessary to enforce compliance with our site’s terms and conditions or to (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Site or other users; or (d) in an emergency to protect the health and safety of our site’s users or the general public.
2. HOW WE USE YOUR PERSONAL INFORMATION
If you are a customer, an agent, an employee, or a job applicant, the personal information we hold and use is necessary for the performance of the services or independent contractor agreement or other agreement to which you are a party or to perform the services you have otherwise requested.
If you are a prospective customer, the personal information we collect and use is necessary for our legitimate interest in providing you with information about the services we offer, and about which you have expressed an interest or that we believe will be of benefit to you. Where appropriate, we will obtain your consent at the time we communicate with you. In some cases, our purpose for collecting the information is because you have expressly consented to our collection and use of your personal information.
Athens Tours Greece Group collects your personal information for a variety of reasons. You may provide the information to us directly or through a tool or product provided by us or another company to your employer (in the case of our business clients). We collect your personal information, such as name, address, email address, phone number, and credit card information in order to provide the services you have requested.
Other examples of Personal Information that we collect include:
From employment applicants, we or our service provider will collect contact and identification information, such as name, address, telephone number, e-mail address, date and place of birth, driver’s license number, and employment history information;
From travel customers, we may also request information such as your passport and known traveler information, vendor loyalty programs, and other information as deemed necessary by the service provider to fulfill your request, to permit us to provide other ancillary travel services to you and to manage your travel experience; and from business customers, customer relationship information, such as business contact information.
Athens Tours Greece Group use the personal information we have collected to allow us to evaluate your employment application, to provide the products and services you have chosen, process payments, or to manage and develop our business and operations, including:
- Establishing, managing, and terminating business relations with you;
- Reviewing the products and services that we provide to you;
- Informing you of our products and services other than those that you have specifically requested;
- Informing you of products and services carefully selected third parties may wish to offer you;
- Responding to your comments or requests for information;
- Investigating and preventing fraudulent activities, unauthorized access to the services, and other illegal activities;
- Protecting us against error, fraud, theft, and damage to our goods and property;
- Enabling us to comply with applicable law or regulatory requirements;
- For any other purposes about which we notify customers and users; and
- For any other reasonable business purpose to which you consent.
- If you send us an email with questions or comments, we may use your email address to respond to your questions or comments, and we may save your questions or comments for future reference.
Athens Tours Greece Group may email you when:
- You have applied for employment with us;
- You request information about or from us;
- It relates to purchases you have made from us (e.g., product updates, customer support, etc.);
- You consented to be contacted by email for a particular purpose;
- We are sending you information about our other products and services, offers, promotions, and our newsletters if this is in accordance with your marketing preferences. However, you will always be able to opt-out of such communications at any time.
3. CONTRACT BETWEEN CUSTOMER AND ATHENS TOURS GREECE.
Using our website the customer accepts the terms and conditions as well as the information on them. The customer accepts that he/she will not use the information obtained here for forbidden or unlawful purposes or activities. If you do not agree with the terms and conditions, you are asked not to use these web pages of the Athens Tours Greece Group.
4. USE OF INFORMATION AND PRIVACY PROTECTION
5. BOOKING ENQUIRY
During the booking process, the user of our website is asked to complete a booking inquiry containing some contact details (names, telephone number and home address, date of birth, and e-mail address). These details are used solely for the purpose of contacting the customer. They will be used by and will be accessible to partners only, i.e. contractors, like hotels and agents, in order to deliver documents and carry out the services. Information relating to payment is under special protection and will only be accessible to banks or credit card companies in order to authorize the payment.
6. LOG DATABASES
Athens Tours Greece Group uses IP addresses in order to analyze trends, to process web-pages, to track customer flow, and collect wider demographic data. IP addresses are not related to any personally identifiable information whatsoever.
Providing us with your contact details, such as name and e-mail address, you make it possible for us to send you newsletters. However, you will always be in a position to remove yourself from the mailing list.
Athens Tours Greece Group web sites are taking all necessary measures to protect customer personal information. Entering confidential information via these web pages is protected on-line and off-line. If customer confidential information (such as personal information) is required on our registration form, it is encrypted and protected by the SSL protocol. During the stay on a protected web page, the padlock icons at the bottom of Internet browsers, like Internet Explorer and Mozilla, etc, are locked as opposed to unlocked or open icons during a normal search of our web page. Besides using SSL encryption in order to protect customer information on the Internet, we are making every effort to protect the same information offline. Access to all customer information, not only to the aforementioned confidential information, is limited. The confidential information is accessible only to employees who need it in order to provide the requested service.
10. AMENDMENTS | UP-DATES TO PERSONAL DETAILS
If a customer’s personal details (like the postcode) have changed or if he/she does not wish to use our services any longer, we make it possible for the customer to amend, update or remove his/her personal details that are in our possession.
11. INFORMATION ABOUT CHANGES
12. LIMITATION TO PERSONAL, NON COMMERCIAL USE
Athens Tours Greece Group web sites are intended for customer personal, noncommercial use. Users are not allowed to exchange, copy, disseminate, display, release or in any other manner whatsoever transfer or sell any information, service, or product displayed on Athens Tours Greece Group web pages without the written consent of Athens Tours Greece Group web site.